Help Center
Have a Question? Check out our FAQ's Here
Ireland 2 - 3 Days DPD
UK 3 - 5 Days DPD
UK 5 - 7 Days Royal Mail
USA 5 - 9 Days Standard Post
Germany, Netherlands, France 5 Days DPD
Rest Of Europe 5 - 7 Days DPD
Australia 10 - 20 Days Standard Post
Canada (Delays) 15 - 30 Days Approx. Post
All Orders Dispatched Within 1-2 Working Day.
Jewlery Orders Dispatched after 2 Working Days.
Shipping and estimated delivery time always relate to business days. Business days are Monday – Friday and exclude all Irish Holidays and Good Friday. Please Be Aware there can be delays at Peak Times in the postal Service especially around Black Friday, Thanksgiving & Christmas.
Ireland €4.95 Free Over €50
Switzerland, Czechia, Denmark, Estonia,Lithuania, Poland, Slovakia, Slovenia,€9.95 under €99.95 Free Over €100
Netherlands, Germany, Belgium, Austria, Luxembourg, France, €5.95 free Over €60
Sweden, Finland, Spain, Portugal €19.95 Free Over €199
N Ireland €6.50 Free Shipping Over €65
USA $6.95 Free Shipping Over $40
Canada €7 or Free Shipping over €50
Australia €7.50 or Free Shipping over €50
UK €6.5 Free Shipping Over €75
Italy €9.95 Free over €200
UK Shipping
Orders to the UK with a Value of Less than €156 / £135 are not subject to taxes or duty.
Please take note that orders being shipped to the United Kingdom with a total value of £135 / €156 or more will be subject to tax and duty in accordance with local laws and regulations related to Brexit.
If your total order exceeds £135, our international courier partner ROYAL MAIL / DPD will inform you. The payable amount for tax and duty fees will be collected by ROYAL MAIL / DPD upon delivery of your goods. If the value of tax and duty fees exceeds £100, ROYAL MAIL / DPD will contact you beforehand before delivering to your address.
As the recipient, it is your responsibility to handle all customs procedures for both the export and import of the products. You will be required to cover any extra costs, including import duty, formal customs entry, taxes, levies, and other charges.
When ordering products to be delivered to someone else, it's important to note that the recipient of the goods will receive a separate request for payment of any additional charges, rather than the person who placed the order. We recommend informing the recipient of this responsibility ahead of time. Please be aware that we have no control over these charges and cannot provide assistance in this matter.
All returns must be made within 60 days
Return / Refund Policy
Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. For All items Returned to our UK & USA Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.
if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.
RETURNS
Please have order number on or inside the returned package.
All returns must be made within 60 days. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.
RETURN PROCESS
To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.
USA Returns Only
Skellig Gift Store
Return to originMr Alan FosterAPW 40210855 South Main StreetEnglishtownNJ 07726USA
UK Returns Only (Excluding N Ireland)
Skellig Gift Store
Return to origin
Mr Alan FosterAPW 4021085AddressPalThe BeaconMosquito WayHatfieldAL10 9WNUnited Kingdom
Ireland, N Ireland & European Returns
Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22
All Non European Returns,
Including Australia, Canada
Important: Customs Forms Need to be Filled in Carefully to Avoid the Postal Service Returning the Item back to you.
Please have these 4 Key Messages Attached on Form
Phone Number: 085 8674449
Email Address: info@skelliggiftstore.com
Description:________
Value:_______________
Please state the items are marked as ‘Return to origin‘ On the front of the returned package
Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22
If you can't Find your order number or have any Questions please Contact Us Here
If the reason for return is not based on a defect within the garment then you will be required to pay shipping for the item you wish to exchange or refund.
Please note that the original shipping fee paid to deliver your order to the shipping address is non-refundable. Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.
Return / Refund Policy
Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item.
if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.
RETURNS
Please have order number on or inside the returned package.
All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.
RETURN PROCESS
To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.
Ireland, N Ireland & European Returns
Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22
Return / Refund Policy
Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item.
For All items Returned to our USA Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.
if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.
RETURNS
Please have order number on or inside the returned package.
All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.
RETURN PROCESS
To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.
USA Returns Only
Skellig Gift Store
Return to origin
Mr Alan Foster
APW 4021085
5 South Main Street
Englishtown
NJ 07726
USA
Return / Refund Policy
Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item.
For All items Returned to our UK Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.
if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.
RETURNS
Please have order number on or inside the returned package.
All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.
RETURN PROCESS
To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.
Skellig Gift Store
Mr Alan FosterAPW 4021085AddressPalThe BeaconMosquito WayHatfieldAL10 9WNUnited Kingdom
Size Guide
Please visit the link below to visit a table that has the size conversions so that you can choose a size that fits you best. Please note the sizes in the chart below are approximate and are used as guidance only. As wool is a natural fibre, it, therefore, has a degree of flexibility.
Visit the Skellig Gift Store Size Guide here.
How to handwash your wool sweater
When washing your knitwear & wool sweaters, it’s important to handwash them, never machine wash as it can cause shrinkage. Lukewarm water is most suitable for wool as very hot or cold water may cause them to shrink.
Only use a small amount of detergent, too much can be difficult to rinse from your knitwear & wool sweaters, which may leave them coarse. Try to wash one at a time to avoid any colour mixing.
Top Tip: You should never wring or scrub your wool knitwear as this can cause pilling and stretching.
Drying your knitwear
The most important guideline to follow when it comes to drying your knitwear & wool sweaters is to never put it in a tumble dryer, as this will cause it to shrink. Dry it flat across a clothes rail or on a towel. It’s important not to hang your knitwear & wool sweaters to dry as this will cause stretching.
Top Tip: If your knitwear needs to be reshaped, do this while it is still damp.
Storing your knitwear
The best way to store your knitwear & wool sweaters is to fold them. When storing sweaters it is best not to hang them as it will cause the shoulders of a sweater to stretch and the weight will stretch the body length. If you are storing your knitwear for the summer, we recommend putting them in breathable bags to avoid any mildew.
Top Tip: If you are storing your knitwear away for the summer, put a sachet of lavender in with them, this will keep any little bugs away!
To contact customer service, please consult our contact form here or simply email your query to info@skelliggiftstore.com.
