Help Center

Have a Question? Check out our FAQ's Here

Ireland 2 - 3 Days DPD

UK 3 - 5 Days DPD

UK 5 - 7 Days Royal Mail

USA 5 - 9 Days Standard Post

Germany, Netherlands, France 5 Days DPD

Rest Of Europe 5 - 7 Days DPD

Australia 10 - 20 Days Standard Post

Canada (Delays) 15 - 30 Days Approx. Post

All Orders Dispatched Within 1-2 Working Day.

Jewlery Orders Dispatched after 2 Working Days.

Shipping and estimated delivery time always relate to business days. Business days are Monday – Friday and exclude all Irish Holidays and Good Friday. Please Be Aware there can be delays at Peak Times in the postal Service especially around Black Friday, Thanksgiving & Christmas.

Ireland €4.95 Free Over €50

Switzerland, Czechia, Denmark, Estonia,Lithuania, Poland, Slovakia, Slovenia,€9.95 under €99.95 Free Over €100

Netherlands, Germany, Belgium, Austria, Luxembourg, France, €5.95 free Over €60

Sweden, Finland, Spain, Portugal €19.95 Free Over €199

N Ireland €6.50 Free Shipping Over €65

USA €4.50 Free Shipping over €50

Canada €7 or Free Shipping over €50

Australia €7.50 or Free Shipping over €50

UK €6.5 Free Shipping Over €75  

Italy €9.95 Free over €200    

UK Shipping

Orders to the UK with a Value of Less than €156 / £135 are not subject to taxes or duty.

Please take note that orders being shipped to the United Kingdom with a total value of £135 / €156 or more will be subject to tax and duty in accordance with local laws and regulations related to Brexit.

If your total order exceeds £135, our international courier partner ROYAL MAIL / DPD will inform you. The payable amount for tax and duty fees will be collected by ROYAL MAIL / DPD upon delivery of your goods. If the value of tax and duty fees exceeds £100, ROYAL MAIL / DPD will contact you beforehand before delivering to your address.

As the recipient, it is your responsibility to handle all customs procedures for both the export and import of the products. You will be required to cover any extra costs, including import duty, formal customs entry, taxes, levies, and other charges.

When ordering products to be delivered to someone else, it's important to note that the recipient of the goods will receive a separate request for payment of any additional charges, rather than the person who placed the order. We recommend informing the recipient of this responsibility ahead of time. Please be aware that we have no control over these charges and cannot provide assistance in this matter.

All returns must be made within 60 days

Return / Refund Policy

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. For All items Returned to our UK & USA Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.

if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.

RETURNS

Please have order number on or inside the returned package.

All returns must be made within 60 days. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.

RETURN PROCESS

To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.

USA Returns Only

Skellig Gift Store

Return to originMr Alan FosterAPW 40210855 South Main StreetEnglishtownNJ 07726USA

UK Returns Only (Excluding N Ireland)

Skellig Gift Store

Return to origin

Mr Alan FosterAPW 4021085AddressPalThe BeaconMosquito WayHatfieldAL10 9WNUnited Kingdom

Ireland, N Ireland & European Returns

Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22 

All Non European Returns, 

Including Australia, Canada 

Important: Customs Forms Need to be Filled in Carefully to Avoid the Postal Service Returning the Item back to you.

Please have these 4 Key Messages Attached on Form

Phone Number: 085 8674449

Email Address: info@skelliggiftstore.com

Description:________

Value:_______________

Please state the items are marked as ‘Return to origin‘ On the front of the returned package

Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22

If you can't Find your order number or have any Questions please Contact Us Here

If the reason for return is not based on a defect within the garment then you will be required to pay shipping for the item you wish to exchange or refund.

Please note that the original shipping fee paid to deliver your order to the shipping address is non-refundable. Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.

Return / Refund Policy

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. 

if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.

RETURNS

Please have order number on or inside the returned package.

All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.

RETURN PROCESS

To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.

Ireland, N Ireland & European Returns

Skellig Return DepartmentSkellig Gift StoreNew Line Road,Waterville,Co. Kerry,IrelandV23 DW22 

Return / Refund Policy

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. 

For All items Returned to our USA Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.

if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.

RETURNS

Please have order number on or inside the returned package.

All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.

RETURN PROCESS

To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.

USA Returns Only

Skellig Gift Store

Return to origin

Mr Alan Foster

APW 4021085

5 South Main Street

Englishtown

NJ 07726

USA

Return / Refund Policy

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. 

For All items Returned to our UK Address It can take a further 10-12 Days for a refund or exchange as these are automatically Forwarded to our Irish address.

if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded.

RETURNS

Please have order number on or inside the returned package.

All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded.

RETURN PROCESS

To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address.

Skellig Gift Store

Mr Alan FosterAPW 4021085AddressPalThe BeaconMosquito WayHatfieldAL10 9WNUnited Kingdom

Thank you for your purchase. We hope you are happy. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/exchange We Refund your purchase with the same payment method used when paying for the item. if you require a different size or color please have these details enclosed in return. If we don’t have the size or color required your purchase will be refunded. RETURNS Please have order number on or inside the returned package. All returns must be made within 6 Months. All returned items must be in new and unused condition, with all original tags and labels attached in. Earrings can not be returned due to Hygiene Reasons. Special & Made to Order Rings & Jewelry can Not Be Refunded. RETURN PROCESS To return an item, Place the item securely in a Sealed package and include your Order Number or proof of purchase and mail your return by postal service only to the following address. All Non European Returns, Including Australia, Canada Important: Customs Forms Need to be Filled in Carefully to Avoid the Postal Service Returning the Item back to you. Please have these 4 Key Messages Attached on Form Phone Number: 085 8674449 Email Address: info@skelliggiftstore.com Description:________ Value:_______________ Please state the items are marked as ‘Return to origin‘ On the front of the returned package Skellig Return Department Skellig Gift Store New Line Road, Waterville, Co. Kerry, Ireland V23 DW22 If you can't Find your order number or have any Questions please Contact Us Here If the reason for return is not based on a defect within the garment then you will be required to pay shipping for the item you wish to exchange or refund. Please note that the original shipping fee paid to deliver your order to the shipping address is non-refundable. Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.

Size Guide

Please visit the link below to visit a table that has the size conversions so that you can choose a size that fits you best. Please note the sizes in the chart below are approximate and are used as guidance only. As wool is a natural fibre, it, therefore, has a degree of flexibility.

Visit the Skellig Gift Store Size Guide here.

How to handwash your wool sweater

When washing your knitwear & wool sweaters, it’s important to handwash them, never machine wash as it can cause shrinkage. Lukewarm water is most suitable for wool as very hot or cold water may cause them to shrink.

Only use a small amount of detergent, too much can be difficult to rinse from your knitwear & wool sweaters, which may leave them coarse. Try to wash one at a time to avoid any colour mixing.

Top Tip: You should never wring or scrub your wool knitwear as this can cause pilling and stretching.

Drying your knitwear

The most important guideline to follow when it comes to drying your knitwear & wool sweaters is to never put it in a tumble dryer, as this will cause it to shrink. Dry it flat across a clothes rail or on a towel. It’s important not to hang your knitwear & wool sweaters to dry as this will cause stretching.

Top Tip: If your knitwear needs to be reshaped, do this while it is still damp.

Storing your knitwear

The best way to store your knitwear & wool sweaters is to fold them. When storing sweaters it is best not to hang them as it will cause the shoulders of a sweater to stretch and the weight will stretch the body length. If you are storing your knitwear for the summer, we recommend putting them in breathable bags to avoid any mildew.

Top Tip: If you are storing your knitwear away for the summer, put a sachet of lavender in with them, this will keep any little bugs away!

We are delighted to hear that you would like to become a subscriber of Skellig Mail!

To sign up for our newsletter, please click here.

To contact customer service, please consult our contact form here or simply email your query to info@skelliggiftstore.com.